{"id":104,"date":"2019-06-26T10:33:35","date_gmt":"2019-06-26T08:33:35","guid":{"rendered":"http:\/\/tibrojv.com.pl\/?page_id=104"},"modified":"2020-03-10T13:53:00","modified_gmt":"2020-03-10T12:53:00","slug":"pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow","status":"publish","type":"page","link":"http:\/\/tibrojv.com.pl\/index.php\/pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow\/","title":{"rendered":"Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"104\" class=\"elementor elementor-104\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e0bca8 elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"8e0bca8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e95848f\" data-id=\"e95848f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d36b27 elementor-nav-menu__align-right elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"5d36b27\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\"><ul id=\"menu-1-5d36b27\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-266\"><a href=\"http:\/\/tibrojv.com.pl\/\" class=\"elementor-item\">Strona G\u0142\u00f3wna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-318\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-item\">ZSZ<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-334\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-sub-item\">Polityka ZSZ<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-288\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/\" class=\"elementor-sub-item\">Kodeks Etyczny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-338\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow\/\" class=\"elementor-sub-item\">Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-374\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-item\">Rodo<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-375\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-sub-item\">Obowi\u0105zek informacyjny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-380\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/polityka-prywatnosci\/\" class=\"elementor-sub-item\">Polityka prywatno\u015bci i &#8222;cookies&#8221;<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-267\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/kontakt\/\" class=\"elementor-item\">Kontakt<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-5d36b27\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-266\"><a href=\"http:\/\/tibrojv.com.pl\/\" class=\"elementor-item\" tabindex=\"-1\">Strona G\u0142\u00f3wna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-318\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-item\" tabindex=\"-1\">ZSZ<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-334\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Polityka ZSZ<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-288\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Kodeks Etyczny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-338\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-374\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-item\" tabindex=\"-1\">Rodo<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-375\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Obowi\u0105zek informacyjny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-380\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/polityka-prywatnosci\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Polityka prywatno\u015bci i &#8222;cookies&#8221;<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-267\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/kontakt\/\" class=\"elementor-item\" tabindex=\"-1\">Kontakt<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b383c80 elementor-widget elementor-widget-heading\" data-id=\"b383c80\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br><br><br><br><br><br><br><br><b>Przyjmowanie i rozpatrywanie<br> skarg i wniosk\u00f3w<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45c1e13 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45c1e13\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3727e2e\" data-id=\"3727e2e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-248b1ea elementor-widget elementor-widget-image\" data-id=\"248b1ea\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"170\" height=\"50\" src=\"http:\/\/tibrojv.com.pl\/wp-content\/uploads\/2019\/10\/LOGO-STEPS.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-00e82c2\" data-id=\"00e82c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c21367 elementor-widget elementor-widget-heading\" data-id=\"1c21367\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TIBRO J.V.<br>Sp. z o.o.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8df9034 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8df9034\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2db57ba\" data-id=\"2db57ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2384570 elementor-widget elementor-widget-heading\" data-id=\"2384570\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informacja<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fce379 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1fce379\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11c55bf\" data-id=\"11c55bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d92e8ba elementor-widget elementor-widget-text-editor\" data-id=\"d92e8ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Prezesa Zarz\u0105du TIBRO-JV Sp. z o.o.<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>w kwestii sk\u0142adania skarg i wniosk\u00f3w.<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\">(wyci\u0105g z procedury ZSZ PZ.09 \u2013 Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w)<\/span><\/p>\n<p><\/p>\n<h2><span style=\"color: #000000;\">1.&nbsp;&nbsp;&nbsp; Zasady og\u00f3lne.<\/span><\/h2>\n<div>\n<p><span style=\"color: #000000;\"><b>*<\/b> Skarga lub wniosek powinien by\u0107 przygotowany starannie i dotyczy\u0107 konkretnej kwestii oraz wys\u0142any na wskazany adres mailowy.<br><\/span><\/p>\n<p><\/p>\n<div><span style=\"color: #000000;\">&nbsp;<b>&#8211;<\/b> Tre\u015b\u0107 skarg i wniosk\u00f3w powinna dotyczy\u0107, na przyk\u0142ad nast\u0119puj\u0105cych kwestii:<\/span><\/div>\n<div><span style=\"color: #000000;\">&nbsp;<b>&#8211;<\/b> Nieporozumienia ze wsp\u00f3\u0142pracownikami,<\/span><\/div>\n<div><span style=\"color: #000000;\">&nbsp;<b>&#8211;<\/b> Problem dyskryminacji,<\/span><\/div>\n<div><span style=\"color: #000000;\">&nbsp;<b>&#8211;<\/b> Problem mobbingu,&nbsp;<\/span><\/div>\n<div>\n<p><span style=\"color: #000000;\">&nbsp;<b>&#8211;<\/b> Nietolerancji,&nbsp;<\/span><\/p>\n<\/div>\n<div>\n<div><span style=\"color: #000000;\"><b>*<\/b> Osobistych problem\u00f3w pracownika maj\u0105cych wp\u0142yw na jego prac\u0119<\/span><\/div>\n<div><span style=\"color: #000000;\"><b>*<\/b> Wymienione przyk\u0142ady nie ograniczaj\u0105 w \u017caden spos\u00f3b tematyki, na kt\u00f3r\u0105 pracownik w tej formie pragnie zwr\u00f3ci\u0107 uwag\u0119 Zarz\u0105du.<\/span><\/div>\n<div>\n<p><span style=\"color: #000000;\"><b>*<\/b> Wszystkie skargi, jakie wp\u0142yn\u0105 do Zarz\u0105du drog\u0105 mailow\u0105 b\u0119d\u0105 przechowywane w formie elektronicznej na serwerze firmy.<\/span><\/p>\n<h2 style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Roboto, sans-serif; font-style: normal;\"><span style=\"font-size: 20px; color: #000000;\">2.&nbsp;&nbsp;&nbsp; Spos\u00f3b sk\u0142adania skarg i wniosk\u00f3w.<\/span><\/h2>\n<p><\/p>\n<p><span style=\"color: #000000;\">Skarg\u0119 lub wniosek nale\u017cy sk\u0142ada\u0107 za pomoc\u0105 poczty elektronicznej na adres: etyka@tibrojv.com.pl. Informacje przekazane drog\u0105 elektroniczn\u0105 s\u0105 odbierane przez Prezesa Zarz\u0105du, a dane osoby zg\u0142aszaj\u0105cej pozostaj\u0105 jedynie do wiadomo\u015bci odbiorcy zapewniaj\u0105c bezpiecze\u0144stwo zg\u0142aszaj\u0105cemu przed jakimikolwiek dzia\u0142aniami odwetowymi. Prawo do sk\u0142adania skarg i wniosk\u00f3w przys\u0142uguje wszystkim pracownikom firmy.<span style=\"font-size: 20px;\"><br><\/span><\/span><\/p>\n<div>\n<p><span style=\"font-family: Roboto, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; color: #000000;\">3.&nbsp;&nbsp;&nbsp; Rozpatrywanie.&nbsp;<br><\/span><br><span style=\"color: #000000;\">Skarga lub wniosek b\u0119dzie rozpatrywany przez Prezesa Zarz\u0105du lub je\u015bli zajdzie taka potrzeba wsp\u00f3lnie z Przedstawicielem Za\u0142ogi lub kierownikiem Dzia\u0142u. Skarga powinna by\u0107 rozpatrzona bez zw\u0142oki, a je\u015bli konieczne s\u0105 uzgodnienia lub przeprowadzenie post\u0119powania wyja\u015bniaj\u0105cego, powinna by\u0107 za\u0142atwiona w terminie:<\/span><\/p>\n<p><span style=\"font-size: 12pt; text-align: justify; text-indent: -18pt;\"><b>*<\/b> jednego miesi\u0105ca od&nbsp;daty wp\u0142yni\u0119cia lub dw\u00f3ch miesi\u0119cy od&nbsp;wszcz\u0119cia post\u0119powania wyja\u015bniaj\u0105cego, je\u015bli sprawa jest szczeg\u00f3lnie skomplikowana.<\/span><\/p>\n<p><\/p>\n<\/div>\n<div>\n<p><span style=\"color: #000000;\">Odpowied\u017a zostanie udzielona w formie elektronicznej, a dzia\u0142ania b\u0119d\u0105ce jej efektem zostan\u0105 opublikowane w formie pisemnej na tablicy og\u0142osze\u0144 Dzia\u0142u za zgod\u0105 pracownika zg\u0142aszaj\u0105cego skarg\u0119 lub wniosek.<\/span><\/p>\n<p><span style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; color: #000000;\">Prezes Zarz\u0105du,<br><\/span><span style=\"font-variant-ligatures: normal; font-variant-caps: normal; font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; color: #000000;\">Witold Zi\u00f3\u0142kowski<\/span><span style=\"color: #000000;\"><br><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3756813 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3756813\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3dd1f08\" data-id=\"3dd1f08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb637b6 elementor-widget elementor-widget-heading\" data-id=\"bb637b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sk\u0142adanie wniosk\u00f3W lub Skarg<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4d0c1f94 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d0c1f94\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d931888\" data-id=\"7d931888\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69e297e7 elementor-button-align-end elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"69e297e7\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;100&quot;,&quot;step_next_label&quot;:&quot;Nast\\u0119pny&quot;,&quot;step_previous_label&quot;:&quot;Poprzedni&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"104\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"69e297e7\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">USERNAME<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Imi\u0119 i Nazwisko\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">E-MAIL<\/label><input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-Mail\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-6ed25c0 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-6ed25c0\" class=\"elementor-field-label elementor-screen-only\">Message<\/label><textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[6ed25c0]\" id=\"form-field-6ed25c0\" rows=\"4\" placeholder=\"Wiadomo\u015b\u0107\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_1\" class=\"elementor-field-label elementor-screen-only\">Akceptacja<\/label><div class=\"elementor-field-subgroup\"><span class=\"elementor-field-option\"><input type=\"checkbox\" name=\"form_fields[field_1]\" id=\"form-field-field_1\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" aria-required=\"true\"> <label for=\"form-field-field_1\">Wyra\u017cam zgod\u0119 na przetwarzanie moich danych osobowych przez Tibro JV Sp. z o.o.<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md elementor-animation-grow-rotate\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Wy\u015blij wiadomo\u015b\u0107<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-32a1786 elementor-section-height-min-height elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"32a1786\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-27a7301\" data-id=\"27a7301\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6dcc36 elementor-nav-menu__align-center elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"a6dcc36\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\"><ul id=\"menu-1-a6dcc36\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-266\"><a href=\"http:\/\/tibrojv.com.pl\/\" class=\"elementor-item\">Strona G\u0142\u00f3wna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-318\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-item\">ZSZ<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-334\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-sub-item\">Polityka ZSZ<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-288\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/\" class=\"elementor-sub-item\">Kodeks Etyczny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-338\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow\/\" class=\"elementor-sub-item\">Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-374\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-item\">Rodo<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-375\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-sub-item\">Obowi\u0105zek informacyjny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-380\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/polityka-prywatnosci\/\" class=\"elementor-sub-item\">Polityka prywatno\u015bci i &#8222;cookies&#8221;<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-267\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/kontakt\/\" class=\"elementor-item\">Kontakt<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i class=\"eicon-menu-bar\" aria-hidden=\"true\" role=\"presentation\"><\/i>\n\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-a6dcc36\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-266\"><a href=\"http:\/\/tibrojv.com.pl\/\" class=\"elementor-item\" tabindex=\"-1\">Strona G\u0142\u00f3wna<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-318\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-item\" tabindex=\"-1\">ZSZ<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-334\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/witam\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Polityka ZSZ<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-288\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/rodo\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Kodeks Etyczny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-338\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/pz-09-przyjmowanie-i-rozpatrywanie-skarg-i-wnioskow\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-374\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-item\" tabindex=\"-1\">Rodo<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-375\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/obowiazek-informacyjny-dla-kontrahentow\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Obowi\u0105zek informacyjny<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-380\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/polityka-prywatnosci\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Polityka prywatno\u015bci i &#8222;cookies&#8221;<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-267\"><a href=\"http:\/\/tibrojv.com.pl\/index.php\/kontakt\/\" class=\"elementor-item\" tabindex=\"-1\">Kontakt<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3ea6f17\" data-id=\"3ea6f17\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d95a9a elementor-widget elementor-widget-heading\" data-id=\"4d95a9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Tel: 52 302 34 22<\/b><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w TIBRO J.V.Sp. z o.o. Informacja Prezesa Zarz\u0105du TIBRO-JV Sp. z o.o. w kwestii sk\u0142adania skarg i wniosk\u00f3w. (wyci\u0105g z procedury ZSZ PZ.09 \u2013 Przyjmowanie i rozpatrywanie skarg i wniosk\u00f3w) 1.&nbsp;&nbsp;&nbsp; Zasady og\u00f3lne. * Skarga lub wniosek powinien by\u0107 przygotowany starannie i dotyczy\u0107 konkretnej kwestii oraz wys\u0142any na wskazany adres [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/pages\/104"}],"collection":[{"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":55,"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/pages\/104\/revisions"}],"predecessor-version":[{"id":464,"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/pages\/104\/revisions\/464"}],"wp:attachment":[{"href":"http:\/\/tibrojv.com.pl\/index.php\/wp-json\/wp\/v2\/media?parent=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}